You can find our terms and conditions here.
Please contact the ferry company directly.
VAT is not applicable to passenger ferry tickets.
Please refer to the contact us page.
We value your feedback, please email us at firstname.lastname@example.org.
Please refer to the European Commision Webiste, if you are travelling to or from a port within the EU. For other territories, please consult the appropriate body.
Generally, the carriage of pets' is allowed for a small fee. Whether your pet stays in the vehicle or in specific pets' area, depends upon the distance and type of crossing. If pets' are permitted for your booking, we will inform you as to where your pet will reside for the crossing.
Please note, you must ensure that you comply with all the necessary regulations and requirements of each country or territory that you are travelling to or from.
For more information on routes and ferry operators that offer pet friendly travel and to book your next crossing, see our Pet Travel Section.
Normally, advance booking is a good method of ensuring a cheaper fare, as prices tend to rise when space becomes more occupied. However, crossings around popular times, including school/national holidays, are routinely booked up early, so avoiding these times will be more cost-effective.
Yes. 'Passengers' refers to all persons' travelling on the ferry.
This means that your vehicle type is prohibited by the ferry company or booking it online is not possible. Please contact us for further information.
Unfortunately, not all ferry companies allow two different vehicles in one single booking. If this is the case for your chosen route, it is advisable to make two separate bookings.
Unfortunately, not all ferry companies allow a different number of passengers to travel in each direction on one single booking. If this is the case for your chosen route, it is advisable to make two separate bookings.
Possibly. Discounts may be offered when there are five or more vehicles or nine or more foot passengers travelling. To organise a group fare, please contact us.
Please select vehicle type as 'other', enter the expected measurements of the vehicle and input vehicle registration as 'unknown'. Please note that upon arrival at the port, it is possible that you may be charged to update the vehicle registration stored for your booking.
Generally, vehicles transporting commercial goods or which are designed to transport commercial goods are freight vehicles. Please contact us should you need further clarification.
Generally, you may travel at up to 28 weeks' pregnant (at the time of travel). You may be asked to provide a medical certificate of fitness to travel if you are over 28 weeks' pregnant at the time of travel; if this is the case, please contact us prior to booking.
Residents' discounts are permitted on certain crossings. Please contact us for more information.
Student and OAP discounts are permitted on certain crossings. Please contact us for more information.
If this is permitted on your chosen route, an option to book an open return should be visible where you enter your dates for travel. If this is not shown, an open return is not permitted.
This is due to one of three reasons; the timetables are yet to be released, the ferry is not in operation on your chosen date or the ferry is fully occupied. Please contact us should you need further clarification.
You must pay for your tickets in full at the time of booking. All major payment cards are acceptable means of payment. Bank transfers maybe accepted as a means of payment. Please contact us for further information.
No. Upon booking, you will receive an email booking confirmation. This will either be exchanged for tickets or boarding passes at the port or in some cases, used to board the ferry. Please always take your email booking confirmation to the port.
We send your confirmation email as soon as the booking is confirmed. Sometimes this can go into your junk/spam folder so please check there. If it is not there then please contact us.
Compare Ferries displays updated data related to ticket availability, based on the information provided by ferry companies. However, Compare Ferries is not liable for incorrect representations of this data during the booking process.
Compare Ferries offers information on a large number of operators, operating at both domestic and international level. Whilst we endeavour to keep the list of ferry companies as updated as possible, we cannot guarantee an updated representation of all the shipping companies operating certain routes.
Please check your booking confirmation to see if the cancellation or amendment is possbile. If you wish to cancel or amend please contact us.
Please refer to the Ferry Ports page. Select the port for which you would like to find travel information
The latest check in times will be presented at the time of booking and shown in your booking confirmation email. Please allow for extra time if you are travelling with pets' or require further assistance at the port.
Generally, your ticket is usable only for your specific, booked crossing. Therefore, if you intend to take a route with multiple daily crossing and you need more flexibility, please contact us to arrange a more flexible ticket.
Please contact us for advice. We may be able to amend your booking to an alternative sailing. However, if such a situation arrises outside of our office hours or you are travelling on a route where there are numerous daily crossings, it is advisable to proceed to the port to ascertain whether the ferry operator will allow a change to an alternative sailing.
For travel on a domestic service within your passport-issued country, a valid ID card will suffice. For travel on an international service or travel not within your passport-issued country, a passport is necessary.
A valid driving licence and vehicle registration and insurance certificate are necessary requirements. Furthermore, prior to travel, please check and be compliant with the specific regulations relevant to the country/countries you are visiting.
This is dependent upon your nationality and the country to which you are travelling. Please contact your local embassy for more information. Be sure to make any required arrangements well in advance of travel, as visas' may take up to several weeks' to secure.
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